On a recent point, I spoke when you issue a receipt to a customer you can either print it or send it by email or dongle.
A dongle is a relatively inexpensive device on the counter which when a customer waves their smartphone over it, the receipt goes straight into the smartphone.
Like everything, there are plus and minus to everything so it brought some questions.
The major point is that checkouts have to be fast. Customers do not like to be kept waiting. The secondary issue is saving money by supplying so saving paper and printing costs. In an effort to do both many of our clients either email receipts or use a dongle rather than print them and both work.
Here are some advantages to the smartphone.
1) Asking for email addresses annoys customers as most people are reluctant to give out their email address as they are now being bombarded with emails. And...
